Testimonials

Read about our customers’ experiences

Kind words encourage us to keep moving our business forward and continually invest in our community.

“I went to Shade Tree Auto Service for the first time and was very impressed. They lived up to their reputation! My car was in service for a couple of days and was given a loaner with a smile! The quality of care for my car was top notch and I was very impressed with their customer service. Shade Tree Auto will be my go-to mechanics!!”

– Susan J.

“Excellent service at more than a fair price. I had a number of repairs that were needed. Shade Tree helped me prioritize and address the more important repairs. Very honest, helpful, and friendly staff. It’s nice to take your vehicle to a place that you know is going to do it right. Thank you!”

– Brock H.

“The team at Shade Tree Auto is professional and thorough. I appreciate the time they take to do a thorough inspection of the vehicles they work on; even if you do not have all of the recommended work done they help you prioritize any issues and make an informed decision about what can and cannot wait. They have a wonderful online service history website and transportation service as well.”

– Linda T. 

“They repaired my car for 25% of what the dealer wanted. They even picked it up. Great service.”

– Art C.  

“Great folks here make the auto repair process “user-friendly” by utilizing modern technology such as online inspection results, email communications, and mobile phone status updates. The ability to email over questions and quote requests is a huge time saver. Shade Tree also sells tires, which I’ll be utilizing soon to minimize the number of places I’ll take my vehicles for maintenance.”

– Neil F. 

“I’ve been a customer for 10+ years. Shade Tree is always honest, transparent and reliable. They stand behind their work. They are the only people I trust to take care of my vehicles.”

– Jon A.

“Shade Tree Auto is the best repair shop in town – bar none! They do the work right and back it with the best guarantee in town. Top notch in all categories!”

– Doug H.

“Thank you as always to the Shade Tree team for getting my vehicle in on short notice and getting my issue repaired. It’s nice having a loaner for the day as well! Shade Tree rocks! Thanks again guys!!”

– Kay M. 

“Shade Tree literally saved my day. New car battery as well as a loaner car for the day. Greatly appreciate your outstanding customer service! Thank you!!”

– Nicole S. 

“Fantastic customer service!!! They go above and beyond to take care of the customer. I love the thorough break down of what items need immediate attention, what items will need attention in the future, and what items look fine. Reliable service, efficient time frame; I am happy that my parents recommended Shade Tree!”

– Stefanie H. 

“The people at Shade Tree were all terrific! They went above and beyond expectations to try and help me. I would highly recommend them for service work!”

– Matt S.

“Shade Tree Auto is a top-notch business! Very friendly & professional. They explain everything in detail and have my best interest at heart, for both monetary and safety concerns. Honest communication and sincerity are their trademarks. It’s wonderful to have a trustworthy local business at hand to take care of all 4 of our family vehicles! I recommend them highly.”

– Jen H.  

“Very comprehensive inspection with results and pictures sent to my phone. They identified an elusive issue and found some other important issues that I needed to address at some point. It was a great experience and I’ll definitely be back.”

– Jesse T.

“Found the hidden gem of Grimes. Great people and service that I wasn’t getting at other places. Will absolutely return. Thanks!”

– Erik W. 

“So, you’re from a small town where the guy two counties over has, for the past 14+ years, serviced your vehicle…but now you live in Central Iowa? You’re looking for the same type of hometown service but don’t know where to go? Here. ShadeTree. That’s your answer. Amazing company and 5-star service!”

– Kirsten R.

“I have taken my car on two occasions for repair and have been very pleased with the service and the staff. They explain things to me and received permission prior to making repairs. They informed me of costs prior to repairs. They staff are very friendly and accommodating . I highly recommend Shade Tree Auto and I will continue to use them for all repairs and service.”

– Margo R. 

“My visit to Clint’s shop was outstanding. The staff were helpful and gracious. His new facility is first rate. The awards displayed for community service and business ethics were very impressive. I’m a fellow shop owner and highly recommend his company.”

– Steve B. 

“Can auto repairs be stress-free? Yes!! My only disappointment was not using them sooner. Will only be using Shade Tree Auto for all our repairs and maintenance from now on.”

– Gillian E.

“Best Auto Shop experience I have ever had! Very honest about what work needs to be done to your car. Excellent service and very personable. I trust them with my car like I would trust a close family/friend!”

– Casey L. 

“If I could give 10 stars I would! The staff at Shade Tree Auto is extremely professional and they provide quality service. They arranged the shuttle rides around my work schedule and had my vehicle ready to go within the next business day. One of the best things about Shade Tree Auto is that they text you the inspection report for your vehicle so you can click on a hyperlink to review it before discussing it with them. The report includes photos of the issues (dirty air filter, blown tire, etc.) so you can actually see the damage and don’t just have to take the shop’s word for it. The prices are very reasonable and you can’t beat the customer service! Thank you Shade Tree Auto!”

– Ashley L. 

Certificates & Awards